Www.archbee.com: Cast_Group_<>_Archbee_Customer_Success_Story

customer highlights learn how cast group improved support and fostered customer autonomy with archbee what is cast group​? cast group is a brazilian software development company with more than 30 years and over 3k employees what was the problem you were facing before archbee? we developed some proprietary software that is commercialized in a saas format we were having difficulties providing quality documentation for our clients, so we sought a robust solution for documentation management why archbee over the alternatives? we analyzed some market solutions and understood that archbee would suit us better due to its specific focus as a knowledge management tool the intuitive interface and ease of use were also important factors what are some results you have seen? we were able to organize all the documentation for our products in a way that truly supports our customers, and we also managed to reduce the support team's effort in handling doubts ‍ cast group https //www castgroup com br/en/ industry saas founded brazil, 1990 teams of all sizes build documentation with archbee join 3,000+ teams using documentation as their #1 resource to answer questions https //www producthunt com/products/archbee https //www ycombinator com/companies/archbee