Insights

The Insights tab provides detailed Analytics data for your published sites, helping you track user engagement and optimize content. This guide will walk you through each of the features in the Insights tab so you can fully interpret and analyze the data.
Insights Tab components
Traffic
The Traffic section offers a summary of how users are interacting with your site. Key metrics include:
- Total Views : Identify trends in total views
- Average Time : Assess user engagement
- Unique Visits : Monitor unique visits
- Bounce Rate : Understand the Bounce Rate
These metrics help you evaluate your site’s performance and user engagement and compare data over time.
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Document feedback
The Document feedback tab is designed to help you gather and track input from visitors who read your public documentation. This feature allows users to provide feedback in the form of votes(Thumbs Up/Thumbs Down) and, optionally comments on each document. It enables you to understand how well your content is meeting user needs and where improvements may be needed.
How Document Feedback worksHow Document Feedback works @document f
Search
The Search section tracks search queries enter by users on your published site. This feature gives insight into the types of information users are actively seeking, helping you understand their needs and behaviors.
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Ask Ai
The Ask AI tab tracks all historical queries made through the Ask AI feature. This provides an overview of common or recurring questions users ask when they interact with the AI, helping you fine-tune the system's responses.
AI addon is required for this feature
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Questions & answers
The Questions & Answers tab tracks all historical conversations made through the Questions & Answers Section feature. This provides an overview of the questions being asked by users(internal/external) on your docs.
QnA addon is required for this feature
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